Best Home Services

I had a great experience with this technician. He was very courteous and of course knows his trade as being a plumber. He discovered something that I did not expect such as my water heater that I brought in 2021 needs to be replaced because of water Leaking in the wrong part of the water heater. He also unclogged a sink that has bothered me for years. We need people that put their compassion and skills and work into a company. Best HOME SERVICES has redeemed themselves with me and I will continue to use them.

They fixed our pipes. However, they broke our dry wall throughout our home and refused to fix it without an additional $$$$ for dry wall repair. The only reason we agreed to use their services was because we were told everything would be included. 1 star because they are have fraudulent sales pitches and poor communication and customer service when you’re trying to get your home repaired. Take your money elsewhere, to someone who will actually complete the job. The other reviews about them punching holes in the house is ACCURATE. They don’t care.

Guilliano was very thorough and caring in his work. He clearly cares about his work, because the install was very well done, clean looking, patched everything up. Very professional. He went above to help explain everything he was doing and the different parts of the install. Would highly recommend him to do any sort of electrical work.

Jon was able to arrive earlier than originally scheduled, which worked out well. He installed a smart thermostat for an existing air handler. He was quick, neat and very pleasant to work with. My husband and I were very pleased.

My service person's name was Harold. He introduced himself and then proceeded to go right to checking out the AC unit inside and out . After he was done, he presented to me a couple of options. One of which was ultraviolet lights around the coil and fan that would help with the slight bacteria buildup. It all made sense and I told him I'd think about it. I thought he was knowledgeable and very professional. Thank you, Frank

Once again, plumber Nicholas Guzman was great! Today he stayed and waited for the water restoration company to do their estimate before progressing forward. While he waited, he worked up an estimate for a tankless water heater that I mentioned I was interested in, including consulting with an electrician since my panel box is nearly maxed out. Always above and beyond!

Carlos as an employee of Best Home Services is unusually excellent … and a credit to his company. I have 2 heating systems, 2 air-conditioning systems, plus hot water…. all run by gas and electricity. Interconnected and involved. My heat did not work in zone 2, first floor. Carlos worked with me the owner, is excellent with people. And clearly is top notch in his skills. Put on booties, with heavy awkward ladders on the second floor to the attic through the ceiling, was super careful in my home. And diagnosed the issue quickly. Translated: he knows his business. I usually don’t do these appraisals but in my repair case he certainly deserved high recognition. And the company’s awareness of an unusually intelligent, top notch employee. Ken 1/6/2025

Mr. Eddie and Mr. Alex were very polite and professional. They demonstrated their charisma and attention to detail. They double-checked that all the equipment was working properly and even went the extra mile to ensure that I had the correct water pressure inside the house before completing the job.